The Office of the Inspector General (OIG) encourages Medicaid Providers to have a specific Compliance Program and Manager. We provide program development, implementation, training and support.
The Office of Civil Rights regulates Compliance with the HIPAA Laws and requires specific Compliance Program and Manager. We provide program development, implementation, training and support using the ADA support resources.
OSHA requires compliance with the CDC recommendations, as well as, a specific Compliance Program, Training and Manager. We provide program development, implementation, training and support utilizing the ADA support resources.
Each state has it's own compliance regulations and recommendations. We provide specific compliance support, training and implementation to meet or surpass these guidelines.
Both Medicaid and the State Boards encourage internal and external dental record auditing. We provide audits, as well as, template support for electronic records.
Professional coaching helps the doctor, managers and team members move from surviving to thriving. We are available for personal or relationship coaching and team building events or training.
Laura Jacob RDH, MA is a Colorado native. She graduated from the University of Colorado, School of Dentistry with a bachelor’s degree in dental hygiene. She went on to complete her master’s degree in Applied Communication along with a Certificate in Alternative Dispute Resolution at the University of Denver. Laura received the Lifetime Achievement Award from the University of Denver, University College in 2016. She has practiced clinically for 36 years and taught at both the University of Colorado (CU) and Community College of Denver (CCD) Dental Hygiene programs in Denver. Her favorite course subject was Ethics. Laura served on the Colorado Board of Dental Examiners from 1999 to 2009. Her esteemed role on the board was Liaison to the Peer Assistance Services and their stakeholders. She currently supports the Board as a Practice Monitor and Board Consultant. She continues to serve on the Colorado Dental Well Being Committee. By way of the Dental Board, she has been deeply involved with the Central Regional Dental Testing Service (CRDTS), examining and coordinating national clinical examinations, participating on most committees, and eventually serving as Executive Director. Laura has always been active in her professional association, and has served as president of both the Metropolitan Denver Dental Hygienists’ Society (MDDHS) and the Colorado Dental Hygienists’ Association (CODHA). Laura was recruited by DentaQuest, to work with the Colorado dental providers during their administrative launch in 2014 of the Colorado Medicaid Dental Program, currently entitled the Health First Colorado Dental Program. Laura is a strong advocate for the Cavity Free at Three program and has been a Master Trainer since 2012. She further supports the Colorado Department of Public Health and Environment (CDPHE), Oral Health Unit by conducting Basic Screenings in Schools (BSS). Laura is a regular volunteer with the Colorado Mission of Mercy (COMOM) and Dentistry from the Heart events. For two years she held a contract with a national Dental Support Organization (DSO) as their Compliance Director. Current clients include the Colorado Dental Board, Colorado Mountain College, Dental Compliance Specialists and ProEdge Dental. Laura is an advocate and active member of ADHA, OSAP, HCCA and MSDA. She recently earned the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate. Laura currently consults with private dental practices regarding compliance efforts with Medicaid, HIPAA, OSHA and Dental Boards, along with career coaching and team building. Laura has enjoyed an amazing career and continues her passion for compliance, education and improving oral health for all!
Laura's knowledge and experience in the dental field are second to none! She provides the most up-to-date information for keeping dental offices compliant with the highest standards of professionalism and dentistry. She is an invaluable asset to any dental practice with her extensive knowledge of Dental Record auditing and HIPAA, OSHA, Dental Board and Medicaid compliance.
I met Laura in 2019 and have worked with her on various projects since. I am impressed with her passion, knowledge and experience in dentistry, particularly in the compliance space. There are few compliance experts in dentistry who have expertise beyond HIPAA, OSHA and infection control. Laura is one of a rare breed. There are many other regulatory issues dentists and DSOs have to contend with on an ongoing basis. Laura is knowledgeable and experienced in many areas including corporate compliance programs, record auditing, and Medicaid. I use her experience to provide auditing services for my clients and they value (and appreciate) her insights to help them protect their practices/organizations.
It’s very clear to me that Laura was made for her line of work. She has a kind heart and an unwavering dedication to solve problems and align with client’s needs. Laura’s is an extraordinary professional and is respected by everyone she works with. She is the consummate professional, not only in her field of expertise but also her ability to connect people. When difficult situations arise, which is not uncommon, Laura is able to find solutions and build strategies that work and last.